Upcoming Publications
A Leadership Coaching Case Study –
Shifting Mindsets, Building Practices, Improving Performanceg
Pre-publication
Written by John B. Lazar
To appear in Cases in Performance Improvement Innovation. Hershey, PA: IGI Global
Barbara Johnson, Manager of Talent Acquisition and Engagement for an integrated sales operations outsourcing company, was badly under-performing. Her manager recommended leadership coaching to improve critical skills and related performance. Barbara enthusiastically accepted the chance to be coached for a year.
The coach conducted personality and values assessments and structured 360 interviews, debriefed the data, then co-designed with the client a development plan. Coaching calls were held regularly, with learning assignments made at the end of each session and regular reviews done for progress, challenges and lessons learned. By the end of the year, the client had made significant progress in several targeted emotional intelligence skills, delivered better customer service and collaborated better.
Based on progress made, the client continued coaching for a second year. Though reassigned to an individual contributor role, she adapted well, and led, project-managed and contributed to the success of two mission-critical projects.
Recent Publications
Materials that are indicated with links can be accessed free in the PCPI Resource Center (PRC).
Interview with John Lazar – Institutions and Influences
Interviewed by Bill Carrier for The Library of Professional Coaching
Bill interviews John about his background in coaching, perspectives on the coaching industry over the past 25 years, the institutions that have supported its development
and the likely influences that will shape the profession in the future
Appears on the Library of Professional Coaching site posted on March 11,2016
The article below can be found and downloaded free in the
PRC: Click on title below, create PCPI profile, log in, choose your title(s) and download.
Interview with John Lazar – Institutions and Influences
Leadership and Self-Actualization through Peace-building
A conversation between John B. Lazar, CEO JBL&A and Dr. Wendy Sternberg, Founder and Executive Director, Genesis at the Crossroads, Chicago, Illinois
A JBL&A podcast by John Lazar with Wendy Sternberg about the life events and realizations that shifted her life from medicine to peace-building, the vision of Genesis at the Crossroads as an interdisciplinary discourse about education, peace-building and leadership; the challenges that have accelerated her personal and professional development and her lessons learned that can inform every listener.
I found the conversation provocative and inspirational. Genesis at the Crossroads celebrated its 19th anniversary this month as well as the successful completion of the third Genesis Academy Summer Institute for young international leaders.
This podcast can be found at JBL&A Conversations
Accelerating the Implementation of Knowledge Management Systems in Organizations
Written by Daniela Robu, John B. Lazar, and Barbara Brady-Fryer
How do we measure and value knowledge? What is the business impact? Answers to
these questions are drivers for integrating Knowledge Management Systems (KMS) in organizations. KMS is meant to help employees innovate and improve multiple business functions: meeting and project coordination, collaboration, easy find and search for existing knowledge sources. This paper, delivered September 5, 2015, discusses two possible approaches and how their integration could help improve and accelerate processes and outcomes within a complex healthcare organization such as Alberta
Health Services.
Published in ECKM 2015 – Proceedings of The 16th European Conference on Knowledge Management. Reading, UK: ACPIL, 2015.
A Perspective on Evaluation
Written by John Lazar
The author offers a personal point of view about evaluation and its importance for the client organization, the coach and the coaching profession. Four related topics are explored: evaluation, stakeholders, measurement and contracting. Annotated evaluation resources are provided.
Appears in The Future of Coaching (Issue 5), ROI and Beyond: The Promises, Pitfalls and Perspectives of Coaching Program Evaluation, The Library of Professional Coaching, 2015.
The article below can be found and downloaded free in the
PRC: Click on title below, create PCPI profile, log in, choose your title(s) and download.
Accelerating the Development of Learning Organizations: Shifting Paradigms from Current Practice to Human Performance Improvement
Written by John Lazar & Daniela Robu
Beyond traditional business approaches, a different paradigm, human performance improvement (HPI) and its practices, can enable organizations to become learning organizations quicker. Two examples of HPI solutions, knowledge management systems (KMS) and coaching, demonstrate the ability to accelerate learning.
This article was originally written and presented at the 2014 Annual Economics Conference in Bucharest, Romania. Because it was judged in the top 10% of papers submitted, it was included and published in this special issue of Theoretical and Applied Economics.
Appears in Theoretical and Applied Economics, Volume XXII, No. 1(602), pp. 259-274, 2015.
The article below can be found and downloaded free in the
PRC: Click on title below, create PCPI profile, log in, choose your title(s) and download.
The Marketing of Professional Coaching: An Eleven Year Perspective
Written by John Lazar & William Bergquist
Since the original Maher and Pomerantz article appeared in 2003, the coaching industry has continued to grow and differentiate. See the authors’ strategic recommendations for how to position and market specific coaching services to meet recognized organizational needs and decision maker concerns.
Appears In William Carrier and William Bergquist (Eds.), The Future of Coaching (Issue 2). Here Be Dragons: Exploring the Terrain of Professional Coaching Research. Library of Professional Coaching, 2014.
The article below can be found and downloaded free in the
PRC: Click on title below, create PCPI profile, log in, choose your title(s) and download.
The Marketing of Professional Coaching: An Eleven Year Perspective
Aid to Promotion
Written by John Lazar
Enabling a person to perform well in the right position takes investment. Sometimes executive coaching is the right choice and can impact performance, even in the short term.
Appears in Sharon Birkman Fink & Sue Capparell, The Birkman Method: Your Personality at Work. San Francisco: Jossey-Bass, 2013, pp. 117-120.
The chapter section below can be found and downloaded free in the
PRC: Click on title below, create PCPI profile, log in, choose your title(s) and download.