Two exciting webinar series:
Contracting for Alignment and Success. A series of five one-hour sessions held every other week, starting 3Q15. Designed, developed and delivered by John B. Lazar.
In this five-part series, discover and apply the key principles of effective contracting. Identify the perspectives that can enable deep listening, powerful questions, and authentic agreements about the intended shared future. Get models, tools and templates you can use.
By the time you are contracting to do work change work with an organizational client, we can presume that you have already:
Established face credibility and professionalism
Established a basis for a mutually trustworthy working relationship
Determined the need for something different than business as usual
Identified what is important to this client and why
Identified the decision maker(s), the decision making process and others whose opinions matter
Discussed budget for this project
Determined what success would look like
Aligned on mutual responsibilities and accountabilities for the project to be implemented well
Agreed on the relevance and value for the services/products you can provide
But did they happen and happen well? Here’s what’s critical:
Your recognition of and approach to these conversations
Your ability to identify, include, and plan to address the client’s concerns
Your competence to describe and then manage and deliver the process and outcomes to the client’s satisfaction.
Session 1: Principles and Issues in Contracting
Session 2: Contracting between Provider and Purchaser
Session 3: Contracting between Provider, Client and Client Manager
Session 4: Addressing Changes in Scope and Focus
Session 5: Addressing Measures of Coaching Success
Evaluation: Stakeholder Satisfaction and Engagement Results. A series of five one-hour sessions held every other week, starting 4Q15. Designed, developed and delivered by John B. Lazar.
In this five-part series, we will examine issues and key principles of evaluation, ones that pertain to every change effort, including those from coaching. We will discuss, explore, and understand two different evaluation models and their relevance for coaching situations.
Whenever we work to foster change, whether it is learning, behavior/mindset change, performance improvement, and/or business impact, any interested stakeholder should be asking, “What happened?”, “Was it successful?”, and even, “Was it worth the investment?” These are evaluation questions. Answers to these questions provide leaders with needed data to inform and make decisions. Anticipating these concerns and designing ways to answer them can complement and support the claims we can make about the results we produced and how effective we were.
Session 1: Principles and Issues in Evaluation for Coaching
Session 2: Two Evaluation Models
Session 3: Evaluating Behavior Changes
Session 4: Evaluating Business Impact
Session 5: Evaluating the ROI of Coaching